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How long does it take to set up
an account?
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Orders are usually set up within
12-24 hours. |
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I
currently host with another web
hosting company. Will you
transfer my site? |
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Yes, your site will be
transferred for free if you
decide to switch to our web
hosting company. |
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How do I access my CpanelX
control panel? |
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You can login to your CpanelX
control panel at http://yoursite.com/cpanel
where "yoursite" is your own
domain name. |
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I
am new to hosting
sites. Will you offer support? |
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Yes we offer 24/7 e-mail
support. Just send us your
question and you should expect a
response in less than 2 hours.
Usually the response time is
about 30 minutes. |
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Is
there a manual I can reference
to use CpanelX? |
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Yes, you will be able to access
it once you order a hosting
plan. |
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Which folder do I upload my web
pages to? |
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You should place all of your web
documents in the public_html
directory. |
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I
keep getting errors when trying
to publish with Frontpage? |
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The most common problem is not
using the full url when
uploading your site. Make sure
you use the entire
ftp.domain.com in the address
you are attempting to publish
to. |
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Do
you give any promotional
products if I sign up for one of
the hosting plans? |
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Yes, we currently offer free
professional search engine
submission. You will also
receive a program that will
blast an ad about your web site
to millions of engines and
directories. You can always
expect suggestions on the best
places of where to promote your
web site. |
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How long does it take for my DNS
changes to update world wide? |
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Normally you can expect to see
your web site DNS to change
within 24-48 hours once you have
made the modifications at your
registrar. |
